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ED Admitting Representative
Ref No.: 16-01392
Location: Orange, California
Experience Level: 1 Years
Start Date: 03/07/2016
Emergency Department Registration Rep
  • Checks in patients
  • Check insurance coverage or appropriate billing information
Previous Admitting experience in a high volume ED
2 for 1st shift 8:am - 4:30 PM
2 for 2nd shift 3:00 pm to 11:30 pm
2 for Split Shift 6:00 pm to 3:00 am
2 for 3rd Shift 10:00 pm to 6:30 am

Maintains a positive impression of hospital with co-workers, patients, visitors, and family members.
Acknowledges co-workers, patients, family members, and visitors in a prompt and courteous manner.
Orchestrates patient flow throughout the Ambulatory Care Center, providing accurate information, direction and assistance to all customers, including patients, family members, and visitors.
Works collaboratively with Ambulatory Care Clinic Managers, Physician Providers (PCC, PSF, and Residents) to ensure patient satisfaction.
Provides reception and information to patients, visitors, and telephone callers in a manner that is ethnically, culturally and financially sensitive.
Looks for every opportunity to direct patients, families, and visitors to ensure their needs are met in a timely manner.
Responds immediately to customer complaints/requests in a timely manner.