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Project Manager - Advanced
Ref No.: 18-01200
Location: Bridgewater, New Jersey
Position Type:Contract
Start Date / End Date: 04/09/2018 to 10/08/2018
Job Description: The Global Customer Solutions (GCS) group provides a consistent service experience for all Client customers. In addition to driving an omni-channel customer service experience and transforming our call centers and Digital servicing channels globally, GCS also leads call center sales for our Property & Casualty business in the U.S.
The Strategic Portfolio Office (SPO) team is responsible for Oversight on the strategic initiatives by ensuring strategic alignment, managing program interdependencies, executive reporting, metrics, and the aggregation of benefits realization; consolidate to single view for GCS.

I need someone who can manage large scale projects (multiple), PMP certified, good communication and writing skills, be able to update and communicate with Sr leaders, Clarity and Call Center experience a plus

Summary of Responsibilities:

• Assist Portfolio Lead with enforcing portfolio management standards, guidance, documentation and metrics
• Assist Portfolio Lead with updating policies, processes, tools and methods used throughout the GCS organization
• Assist Portfolio Lead in developing and maintaining a standard framework for both the selection and prioritization of projects
• Assist Portfolio Lead with the creation or updates of required templates, tools and processes for communicating, documenting, tracking and reporting project and portfolio activity
• Assist Portfolio Lead with pulling together reports for Sr. Leadership
• Performs other duties as assigned by AVP

Knowledge/Skills/Competencies Required:

- Strong experience with Microsoft PowerPoint, Word, and Excel required. SharePoint & Clarity a plus
- Strong influence and partnership skills
- Strong attention to detail and innovation skills
- Knowledge of portfolio management methodology and processes a plus
- Strong communication skills with the ability to influence others at all levels of the organization