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Call Center Representative
Ref No.: 17-03333
Location: Milwaukee, Wisconsin
Position Type:Right to Hire
Start Date: 08/08/2017
Maintain full coverage for the main telephone line for Webster Capital. Provide assistance for the 800 customer service lines. Provide administrative support to the CS Dept through copying, scanning all documentation, file room maintenance, and filing for both the file room and the original documentation area. Inputting the record storage box manifests into excel spreadsheets. HSA Bank - 12 Associate Contact Center Representatives in Milwaukee Office - 6-9 months or temporary to FTE - Direct Hiring Manager is Chris Hager
 3 month Contract to hire

Call Center project for HSA BANK
Experience with:
Customer Services
Financial Services
Call Center


SHIFTS - There are new shifts this year. Please submit your candidate with a preference and the managers will do their best to accommodate.

7:00A - 3:30P
8A - 4:30P
8:30A - 5P
9:30A - 6P
10:30A - 7P
12:30P - 9P

7:30A - 4P - TUESDAY THROUGH SATURDAY
7:30A - 4P - SUNDAY THROUGH THURSDAY
11:30A-10P - SUNDAY THROUGH WEDNESDAY
11:30A - 10P - WEDNESDAY THROUGH SATURDAY

RATES - There will no longer be shift differentials. ALL SHIFTS WILL RECEIVE $13.50/hour except the following will receive $14.50/hour: And the bill rate range should be based on the new rates - $18.90-$20.30.
12:30P-9P and the 4 shifts that include weekends days.
This will alleviate any confusion and billing issues so that we wont have to change rates etc.