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MoogSoft Engineer
Ref No.: 17-03329
Location: Fort Worth, Texas
Position Type:Contract
Start Date: 08/08/2017
This is exclusive job order to MATRIX, please support. Thank you!
Client : American Airlines
12+ months contract with possible hire so prefers GC/USC but H1 candidates will be considered too.
Location: Fort Worth TX
Rate: $65/hr c2c ( have some flexibility to go higher for right candidates)
As a member of the Situational Awareness Engineering team, the AIOps Engineer will build, deploy, and support hardware and software to correlate, consolidate, notify upon, analyze, determine impact of, and provide enterprise awareness of events within the American Airlines enterprise infrastructure in data centers, cloud environments, and other locations.

  • Work with fellow team members and outside suppliers to build, deploy, and maintain web application monitoring infrastructure
  • Work with application owners to bring them into the Situational Awareness environment
  • Drive performance monitoring tools related technology lifecycles
  • Work with project managers, engineers, administrators, and customers to deliver projects on time and within budget
  • Develop documentation for requirements, engineering drawings and diagrams, as well as operational policies and procedures
  • Work with suppliers on product lifecycle and refresh planning
  • Develops documentation to deploy monitoring tools to the data center operations teams
  • Encourage an environment of sharing and team work among the project teams
  • Manage technology proof of concept evaluations, and testing
  • Explore and stays abreast of new technologies that can bring value to the organization

Job Requirements:
  • Minimum of 5+ years' experience with web application performance monitoring related technologies
  • Knowledge of MoogSoft AIOps
    • Ability to write ingesting cookbooks
    • Ability to create custom dashboard
  • Expert in scripting languages including JavaScript, Selenium, Python, and other common scripting environments
  • Expert using and developing REST interfaces to web applications
  • Minimum of 5-7 years' experience with UNIX
  • Understanding of monitoring topologies and best practices
  • Understanding of application/infrastructure monitoring best practices
  • Familiarity with security principles and methods
  • Good oral and written communications
  • Ability to develop strategic technical documentation (standards documents, procedural documents); systematic, exact, and timely
  • Participate in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective.
  • Strong team player with end-user focus
  • Understanding of server hardware platforms and related operating systems
  • Familiarity working within project management methodologies like agile and waterfall.
  • Familiar managing product/platform lifecycle
  • Ability to objectively justify designs, demonstrate logic path used
  • Understanding concepts of N-Tier architectures
  • Proactively recommend courses of action to maintain cost effectiveness and competitiveness
  • Proactively identify troublesome trends as they develop; analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring; maintain high service levels for the user community
  • Ensure a stable performance environment enterprise wide and review high impact outages to ensure the proper processes and procedures are in place to avoid them in the future
  • Thorough understanding of distributed systems architecture and exposure to multiple technical disciplines including:
    • UNIX, Linux and Windows.
    • Volume Managers, Tape, Storage and SANs
    • Databases
    • High-Availability, Redundancy, Clustering, Disaster Recovery, Load Balancing
    • Hardware platforms and Networking
  • Experience in evaluating and explaining complex problems or situations
  • Project planning and management skills, including ability to identify and assess risk to determine action
  • Comfortable with making project decisions, monitoring progress, and reporting results.
  • Experience in effectively communicating with a broad base of end users and multiple management layers
  • Ability to effectively adapt to rapidly changing technology and apply it to business needs
  • Ability to anticipate user requirements and identify and resolve complex problems; strong customer service and communications skills
  • Good judgment and analytical skills; strong follow-up and organizational skills
  • Experience in Airline industry is a plus