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River Cruise Specialist
Ref No.: 17-00426
Location: Calabasas, California
River Cruise Specialist
SEARCH Group Partners, a premier recruiting firm, is looking for an experienced River Cruise Specialist for one of our clients located in Calabasas, CA.
Here are a few things you'll likely find yourself doing in this role...
  • Creating and maintaining river cruise, hotel and airfare reservations including: emphasize salable features; accurately respond to questions; quote prices and payment terms; secure reservation options; document special requests; close the sale and process payments.
  • Recommend solutions to overcome client objections and to address travel partner and guest concerns.
  • Make outbound lead follow-up telephone calls and email to qualify leads and sell our products.
  • Provide superior customer service in all interactions with travel agency partners, guests and internal partners.
Here's what you need to have...
  • Excellent interpersonal and communication skills (verbal and written) to interact with travel agency partners, guests and internal partners.
  • Ability to acquire detailed knowledge of the company's products and services to assist towards maximizing sales.
  • Strong sales ability with attention to detail and a high level of self-motivation.
  • Ability to quickly learn internal reservations booking system and supporting systems. Strong computer skills with basic MS Office programs such as Word, Excel and Outlook.
  • Ability to multi-task and work independently. Strong desire to exceed guest expectations.
  • Previous call center, airline, cruise line, or travel industry experience (particularly working with professional travel agents) preferred.
  • Professional, customer service oriented, friendly, and outgoing.
This position is temp to hire and is paying $16.50 an hour to start.

About SEARCH Group Partners:
SGP provides professional talent acquisition and consulting services. The services we offer include temporary, temporary-to-hire, permanent placement, executive search, consulting, interim management transitions, on-site solutions, outsourcing, talent development and human resources. SGP believes in and understands the importance of investing time into both our clients and candidates. We know what it takes to forge successful, professional, long-lasting relationships and partnerships. We represent an exclusive network of professionals and take the time to get to know every one of our clients and candidates personally.


At SEARCH Group Partners, we celebrate and support diversity and are proud to be an Equal Opportunity & Affirmative Action employer. In order to comply with federal regulations, we maintain records of the race and gender of applicants. For this reason and this reason only, we ask that you indicate your gender, race and ethnicity. If you do choose to answer these questions, this information will not affect your being considered for employment opportunities for which you are qualified.