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SAP CPI Support Engineer
Ref No.: 20-00220
Location: Charlotte, North Carolina
Position Type:Contract
Duration: 12+ months
Compensation: up to $62/hr C2C

  • 3+ years of experience in SAP Cloud Platform Integration (CPI).
  • Experienced in SAP PO/PI and API Development with XSLT.
  • Provide Level 2 and 3 support for the SAP CPI Jobs running in production.
  • Provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Monitor ServiceNow for incoming incident tickets.
  • Perform Triage and troubleshooting of the tickets, perform root cause analysis, and suggest the fix.
  • Monitor jobs and ensure they are running in production as per the defined schedule.
  • Proactively work on job failure in production and triage and coordinate with the stakeholders.