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Applications Data Lead
Ref No.: 19-00803
Location: Chattanooga, Tennessee
Position Type:Direct Placement
Duration: Direct/Perm Placement
Compensation: up to $100,000/year

  • Applications Analyst Data Lead supports the Reporting & Analytics team.
  • Works independently, exercising appropriate judgment, including operational considerations. 
  • Supports the eChart system and relevant 3rd party applications, primarily Tableau, SQL Server, and SAP Business Objects.  
  • Responsible for collaborating independently with system (clinical, revenue, ambulatory) management and serves as a technical resource to identify, analyze, prioritize and resolves data needs.
  • Provides suggestions for potential application modifications, enhancements or process changes as appropriate.
  • Exhibits expert knowledge and proficiency regarding overall software functionality and integration. 
  • Ensures that service level agreements and other deliverables are met in a timely manner and with expected level of quality.  
  • Performs in-depth data analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it.
  • Analyzes and tests each product release and communicates needed changes to operations.
  • Must be able to document, follow and enforce change control procedures for the system.
  • Drives and facilitates coordination of efforts required from analysts, system vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs. 
  • Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices. Identifies best practices and implements opportunities for standardization.
  • This individual should have excellent customer service and stakeholder management skills along with highly effective written / verbal communication and interpersonal skills.
  • Provides On-Call support for application. 
  • 7+ years' experience in report design, analysis, and implementation; clinical and/or operational workflows; statistical analytics/modeling; SQL; and an understanding of relational and hierarchical databases.
  • Epic experience leveraging Clarity/Caboodle.