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Application Support Engineer - Life Sciences
Ref No.: 19-00781
Location: Woodcliff Lake, New Jersey
Position Type:Contract
Duration: 18+ months
Compensation: up to $60/hr (W2 only)

*** U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. ***

Responsibilities/Requirements:
  • Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems in regulatory area.
  • Manage cloud provider application including: Change Control, validation, task management, monitoring service desk issues at the vendor for resolution and root cause determination. 
  • Facilitate ongoing list of outstanding issues and implementation of bug fixes, including acceptance testing.
  • Facilitate impact assessment of changes and bug fixes.
  • Familiar with CSV in regulatory area.
  • Knowledge of Clinical regulatory process including any content management tool or applications.
  • Serve as the liaison between internal business and IT groups with the ability to translate technical information to business gracefully.
  • Knowledge of the following tools helpful:
    • Veeva/PhlexEview
    • Vault eTMF
    • Documentum
  • Strong communication and Project management skills with the ability to hande multiple issues simultaneously.