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Solutions Engineer IV
Ref No.: 18-13352
Location: Long Beach, California
Start Date / End Date: 11/05/2018 to 02/04/2019
Request ID: 3439-1
Job Title: Solutions Engineer IV
Location: Long Beach, CA 90802
Duration: 2 Months


Job Description:
  • Expert in at least one Integrated Solution component, an implementation manager, or a support manager.
  • From a solution standpoint, independently represents at least one Integrated Solution component through all phases of the system development life cycle.
  • Has the capability of representing these solutions to customers, designing customized instances and implementing these solutions.
  • Leads a group of 1-5 resources through a solutions implementation or through ongoing support of an existing customer site.
  • Demonstrates both technical and business prowess in the solution set they represent. Continues to increase their technical expertise across other Integrated Solution components.
  • Also continues to increase their management skills through experience and additional training and education. Eligible Integrated Solutions include Capture Manager, Storage Manager, Process Manager, Letter Manager, Report Manager, and Contact Manager.

Essential Functions:
  • Analyzes, models, designs, develops and implements at least one Integrated Solutions component for Medicaid sites.
  • Designs, develops and implements customized functionality for at least one Integrated Solutions component to accommodate business processes related to that Integrated Solutions component.
  • Identifies the need for and develops new Integrated Solutions functionality to accommodate new business processes and procedures as they are introduced to the solution. o Assists and mentors peers with understanding Integrated Solution components, technical architecture, custom development, and operations support.
  • Assists all other Client Medicaid groups involved in integration efforts across the practice that involve Integrated Solution components.
  • Identifies and prescribes technical solution requirements in support of the MMS Business Development group's efforts in writing proposals and responding to RFPs and RFIs, etc.
  • Represents the Integrated Solution as a new implementation lead or existing customer support lead, potentially managing junior Integrated Solutions resources.

Knowledge/Skills/Abilities:
  • Business Analysis and Modeling knowledge, applying technical solutions to business processes
  • FileNET configuration of document classes, indices and distribution queues (Storage Manager)
  • Possesses knowledge of one or more of the following: Venetica (Process Manager), Cincom (Letter Manager), ASG Cypress (Report Distribution Manager), Apropos AVRS, Call Center Toolsets (Contact Manager)
  • Knowledge of Microsoft Structured Query Language (SQL), VB Script, Visual Basic for Applications (VBA) Java Script, HTML and extensive knowledge of Markup Language (XML), and Active Server Pages (ASP
  • Knowledge of Project Management o Excellent verbal and written communication skills
  • Ability to abide by Client's policies
  • Maintain regular attendance based on agreed-upon schedule
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers

Required Education:
  • Technical or Business Bachelor's Degree or equivalent experience

Required Experience:
  • Combined 8-10 years of health care, system engineering, and project management experience.