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Solutions Engineer III
Ref No.: 18-13351
Location: Long Beach, California
Start Date / End Date: 11/05/2018 to 02/04/2019
Request ID: 3442-1
Job Title: Solutions Engineer III
Location: Long Beach, CA 90802
Duration: 3 Months



Job Description:
  • Expert in at least one Integrated Solution component, an implementation manager, or a support manager.
  • From a solution standpoint, independently represents at least one Integrated Solution component through all phases of the system development life cycle.
  • Has the capability of representing these solutions to customers, designing customized instances and implementing these solutions.
  • Leads a group of 1-5 resources through a solutions implementation or through ongoing support of an existing customer site.
  • Demonstrates both technical and business prowess in the solution set they represent.
  • Continues to increase their technical expertise across other Integrated Solution components.
  • Also continues to increase their management skills through experience and additional training and education.
  • Eligible Integrated Solutions include Capture Manager, Storage Manager, Process Manager, Letter Manager, Report Manager, and Contact Manager.

Essential Functions:
  • Analyzes, models, designs, develops and implements at least one Integrated Solutions component for Medicaid sites.
  • Designs, develops and implements customized functionality for at least one Integrated Solutions component to accommodate business processes related to that Integrated Solutions component.
  • Identifies the need for and develops new Integrated Solutions functionality to accommodate new business processes and procedures as they are introduced to the solution.
  • Assists and mentors peers with understanding Integrated Solution components, technical architecture, custom development, and operations support.
  • Assists all other Client Medicaid groups involved in integration efforts across the practice that involve Integrated Solution components.
  • Identifies and prescribes technical solution requirements in support of the MMS Business Development group's efforts in writing proposals and responding to RFPs and RFIs, etc.
  • Represents the Integrated Solution as a new implementation lead or existing customer support lead, potentially managing junior Integrated Solutions resources.

Knowledge/Skills/Abilities:
  • Business Analysis and Modeling knowledge, applying technical solutions to business processes
  • FileNET configuration of document classes, indices and distribution queues (Storage Manager)
  • Possesses knowledge of one or more of the following: Venetica (Process Manager), Cincom (Letter Manager), ASG Cypress (Report Distribution Manager), Apropos AVRS, Call Center Toolsets (Contact Manager)
  • Knowledge of Microsoft Structured Query Language (SQL), VB Script, Visual Basic for Applications (VBA) Java Script, HTML and extensive knowledge of Markup Language (XML), and Active Server Pages (ASP
  • Knowledge of Project Management
  • Excellent verbal and written communication skills o Ability to abide by Client's policies
  • Maintain regular attendance based on agreed-upon schedule
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers

Required Education:
  • Technical or Business Bachelor's Degree or equivalent experience

Required Experience:
  • Combined 5-7 years of health care, system engineering, and project management experience.