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Credit & Collections Representative
Ref No.: 18-12564
Location: Brea, California
Start Date: 09/26/2018
Job Description:

This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.

• Improve Day Sales Outstanding ( "DSO”) to current company monthly/yearly goal
• Ensure all past due accounts have been contacted while enforcing agreed payment terms
• Work with customers to schedule payment arrangements on upcoming and past due invoices
• Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing
• Update account information to ensure contact and other required information is current
• Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
• Communicate with field personnel to discuss any problem accounts/situations to meet a common goal