Previous Job
Previous
Quality Engineer I
Ref No.: 18-11812
Location: Tucson Manufacturing Mill 6620 S MEMORIAL PL TUCSON AZ 85756-8801 United States, Arizona
Start Date / End Date: 10/15/2018 to 04/14/2019
Duration:0-6 month(s)

Description/Comment:Ensure compliance to quality procedures / processes. Conduct product quality tests, compliance and process audits. Evaluate quality performance. Investigate quality issues and implement corrective actions. Entry Level position that requires an Associates Degree/Bachelors Degree or 0-2 years of equivalent experience.

Additional Job Details:Manage individual complaint investigation workflows into a comprehensive summary of the findings for inclusion in the complaint file. 2. Proactively interact with members of Sustaining Quality, Engineering, Product Supply, R&D and Global Post Market Surveillance teams to drive resolution of failure analysis for product malfunctions. This includes initiation of Risk Analysis resulting from the complaint investigation and reviews. 3. Manage the complaint evaluations and closure of complaints. 4. Maintain customer complaint data base and files according to regulatory requirements and company policy. 5. Provide analytical expertise related to complaint trends and present monthly Complaint Review Board requirements. Communicate trend reports to plant leadership and corporate leadership to ensure appropriate preventive and corrective actions are initiated and implemented. 6. Become the expert in the plant complaint handling process and provide training as needed on Post Market Surveillance Systems. 7. Manage the escalation process for high risk complaints. 8. Establish and maintain strong relationships with plant manufacturing areas to enforce good investigations and to ensure that adequate corrective actions are being implemented in a timely manner. Acting appropriately when things need to be escalated for senior management involvement