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Administrative Assistant I
Ref No.: 18-11319
Location: Spokane, Washington
Start Date / End Date: 09/18/2018 to 12/17/2018
Request ID: 3053-1
Job Title: Administrative Assistant I
Location: Spokane, WA 99201
Duration: 3 Months

Job Description:
  • Under direct supervision, provides general administrative support to a department or group of professionals. Compiles and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary. Receives and responds to routine correspondence following established procedures not requiring management review. Requires the ability to exercise independent judgment and employ basic reasoning skills.

Essential Functions:
  • Performs administrative and office support activities.
  • Answers and transfers incoming telephone calls.
  • Receives and directs visitors. Performs word processing, filing, and email/faxing.

  • Extensive software skills & competencies are required, as well as Internet research abilities and strong communication skills. Includes: MS Office (Outlook, Word, Excel, PowerPoint) and also preferably a familiarity with Visio, Project and Access)
  • Ability to exercise independent judgment and employ basic reasoning skills • Excellent verbal and written communication skills
  • Ability to abide by Client's policies
  • Ability to maintain attendance to support required quality and quantity of work
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers

Duties and Responsibilities:
  • Download, Upload and detail provider checks from Lockbox to application.
  • Balance Refunds received in lockbox
  • Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
  • Scan documents as requested
  • Print documents as requested
  • Mail and file all department documents with accuracy, efficiency and in a timely manner. Includes folding, mailing, filing
  • Keep printers and printer areas stocked
  • Prepare mailings and packages, send out
  • Coordinate, upload and maintain department images for multiple health plans using multiple application in an accurate and complete manner
  • Data entry into department applications with accuracy, efficiency and in a timely manner
  • Assign work from incoming outlook boxes based upon defined assignments

Required Education:
  • High School or GED

Required Experience:
  • 0-2 years experience in an administrative role.
Microsoft Excel with formatting and developing spreadsheets experience.