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Medical Claims Collector
Ref No.: 18-09397
Location: Orlando, Florida
Start Date / End Date: 08/20/2018 to 02/17/2019
Job Title: Medical Claims Collector (645915)
Location: Orlando FL 32812
Duration: 6 Months

Job Summary:
  • Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving non-payment and reducing accounts receivable delinquency.

Essential Functions:
  • Reviews open accounts for collection efforts.
  • Accountable for reducing delinquency for assigned accounts.
  • Accountable for meeting or exceeding metrics for accounts contacted and balances reviewed.
  • Responsible for outbound collection calls and/or emails in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collects customer payments in accordance with payment due dates.
  • Identifies issues attributing to account delinquency and discusses them with appropriate team members and/or management.
  • Reviews and monitors assigned accounts and all applicable collection reports. Provides activity reports to appropriate stakeholders as needed.
  • Provides timely follow-up on payment arrangements. Accountable for collecting payments in accordance with payment due dates.
  • Mails correspondence to customers to encourage payment of delinquent accounts.
  • Faxes documents to accounts and effectively follows up to accelerate the collection process.
  • Other duties as assigned by management. Duties may vary depending on SBU supported.

  • HS Diploma/GED
  • 2+ years in Medical Claims & Collections