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Receptionist I (638716)
Ref No.: 18-08253
Location: Glen Allen, Virginia
Start Date / End Date: 07/23/2018 to 11/30/2018
Job Title: Receptionist I (638716)
Location: Glen Allen VA 23060
Duration: 3 Months (temp to Hire)

Description:
Experienced level receptionist tasked with ensuring professional, efficient and courteous coverage of the reception area and performing a wide variety of office duties/special projects.

Essential Functions:
  • Operate multipleline telephone system handling all incoming calls promptly and professionally. Transfer all calls to the appropriate person or executive assistant.
  • Ensure that the telephone lines are open and functioning properly and the reception desk is covered during business/working day and that the phones are transferred appropriately (after hours, weekends, holidays, early closings, etc.)
  • Provide training on phone usage to relief operators/executive assistants.
  • Handle crisis calls by remaining calm and courteous and assure the caller you will stay on the line until their call is transferred to live assistance.
  • Notify management of problems within the receptionist area.
  • Greet all visitors and announce their arrival to the appropriate person in a professional and courteous manner.
  • Coordinate with security and utilize cameras and buzzers when necessary.
  • Receive mail and deliveries and distribute according to office procedures.
  • May prepare outgoing mail.
  • Under general supervision and as directed, perform a wide variety of administrative duties such as preparation of projects using word processing, spreadsheet and/or graphic software, proofreading and binding, or with more complex and detailed projects such as research, collection and compiling of data, then maintaining, or manipulating a moderately complex, computerized database and/or spreadsheet for recording that data.
  • Perform other general office/administrative duties as assigned.

Requirements/Certifications:
  • 3+ years previous receptionist/administrative experience.
  • Previous experience and proficiency with typing (average 40+ WPM) and computers particularly Windows, Word, and Excel.
  • Strong organizational skills, attention to detail, problem solving, ability to meet deadlines, ability to work independently.
  • Must be flexible in assignments and adaptable to change.
  • Able to maintain composure and professional demeanor in a busy environment.
  • Able to maintain appropriate customer service skills with internal and external customers at all times. Able to remain calm in a crisis situation.
  • Demonstrated history of reliability and punctuality.
  • Excellent telephone, communication (verbal and written) and interpersonal skills.