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Medical Information Specialist
Ref No.: 18-07094
Location: TITUSVILLE, New Jersey
Start Date / End Date: 07/02/2018 to 12/31/2018
Senior Therapeutic Specialist
Serves as frontline therapeutic specialist responsible for engaging healthcare professional customers in rich clinical dialogue and providing such customer support as clinical presentations, literature searches and other therapeutic activities as needed. Also engages in adverse event reporting, product quality complaint reporting, and other processes as required. Completes special assignments. Interacts with business partners external to the MIC. Collaborates with Medical Information on the development/updating of standard clinical replies. Supports Sales & Marketing with medical booth coverage at professional meetings. Provides After Hours phone support for emergency calls on a rotating basis.
55% - Provides timely, accurate, thorough and balanced responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines. Documents interactions in Department database.
20% - Identifies captures and processes adverse events and product quality complaints following Department procedures.
15% - Conducts literature analysis to respond to unsolicited, off-label inquiries as needed.
5% - Exchanges customer insights and scientific information with internal partners as appropriate.
5% - Attend professional meetings for Medical Information Booth support.
Perform other work related duties as assigned.

Required Minimum Education:
Associate's Degree
Required Years of Related Experience: 0 - 1 years in healthcare field or pharmaceutical industry.
Preferred Area of Study: Pharmacy/Nursing

Required Knowledge, Skills and Abilities:
1 Strong written, oral and presentation skills.
2. Strong computer skills – Microsoft Office Suite.
3. Build on existing clinical foundation in pursuit of expertise in relevant therapeutic area.
4. Manages complexity and able to work independently.
5. Results oriented.
6. Excellent organizational skills.
7. Ability to partner with cross-functional teams.
8. Ability to mentor new employees
Travel on the Job
Occasional overnight travel to attend Medical Conferences or Company Meetings (domestic)