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Receptionist I
Ref No.: 18-05626
Location: Glen Allen, Virginia
Position Type:Contract
Start Date / End Date: 06/04/2018 to 12/04/2018
Description:Experienced level receptionist tasked with ensuring professional, efficient and courteous coverage of the reception area and performing a wide variety of office duties/special projects.

Essential Functions:
- Operate multiple-line telephone system handling all incoming calls promptly and professionally. Transfer all calls to the appropriate person or executive assistant.
- Ensure that the telephone lines are open and functioning properly and the reception desk is covered during business/working day and that the phones are transferred appropriately (after hours, weekends, holidays, early closings, etc.) Provide training on phone usage to relief operators/executive assistants. Handle crisis calls by remaining calm and courteous and assure the caller you will stay on the line until their call is transferred to live assistance. Notify management of problems within the receptionist area.
- Greet all visitors and announce their arrival to the appropriate person in a professional and courteous manner. Coordinate with security and utilize cameras and buzzers when necessary.
- Receive mail and deliveries and distribute according to office procedures. May prepare outgoing mail.
- Under general supervision and as directed, perform a wide variety of administrative duties such as preparation of projects using word processing, spreadsheet and/or graphic software, proofreading and binding, or with more complex and detailed projects such as research, collection and compiling of data, then maintaining, or manipulating a moderately complex, computerized database and/or spreadsheet for recording that data.
- Perform other general office/administrative duties as assigned.

Note: All resource rates are required to be $12.50
3+ years previous receptionist/administrative experience.
Part-time 12:30-5:00 Monday-Friday during contingency, then after full-time conversion to FTE, it will become Monday-Friday 8AM-5PM potentially around October-November
Previous experience and proficiency with typing (average 40+ WPM) and computers particularly Windows, Word, and Excel. Strong organizational skills, attention to detail, problem solving, ability to meet deadlines, ability to work independently. Must be flexible in assignments and adaptable to change. Able to maintain composure and professional demeanor in a busy environment. Able to maintain appropriate customer service skills with internal and external customers at all times. Able to remain calm in a crisis situation. Demonstrated history of reliability and punctuality. Excellent telephone, communication (verbal and written) and interpersonal skills.