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Clinical Pharmacy Technician I
Ref No.: 17-08708
Location: Glen Allen, Virginia
Start Date / End Date: 11/27/2017 to 05/20/2018
Description:

*THIS IS A CALL CENTER & CANDIDATE NEEDS TO BE AWARE THAT THEY WILL BE TAKING INBOUND CALLS IN A HIGH VOLUME CALL CENTER*

JOB SUMMARY:
Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria.

ESSENTIAL FUNCTIONS:
· Determines appropriateness for medications. Communicates decision to physicians, physician's office staff, medical management staff and/or pharmacists.
· Researches, resolves and documents prior authorization outcomes in pharmacy system.
· Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician's office staff, medical management staff and/or pharmacists.
· Escalates requests to Pharmacist when request requires extensive clinical review or denial.
· Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management.
· Performs other duties as required.
· Ability to identify and trouble-shoot problematic issues.

Requirements/Certifications:
· Education: HS/GED
· Experience: Minimum of 6 months - 1 year of retail pharmacy setting.
· MUST HAVE CPT STATE VA LICENSE. NATIONAL CERTIFICATION (PTCB) PREFERRED.
· Ability to type 40 WPM

SCHEDULES:

Candidate will be expected to work either a Saturday or Sunday each week as part of their normal schedule.
Candidate will need to be available between 11:00AM-9:00PM – OTHERWISE, DO NOT SUBMIT. The schedule will be an 8 hour day with 30 minute lunch and will be decided after training. The training schedule will be roughly 9:30AM-5PM for about 1-2 months when candidate starts.