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Senior Customer Service Representative
Ref No.: 17-03137
Location: Chicago, Illinois
Start Date / End Date: 05/08/2017 to 02/07/2018
Candidates need to be bilingual in Spanish. Candidates need to have soft skills to interact effectively and harmoniously with our customers.

All candidates need to be tested on Microsoft Office, data entry, telephone etiquette and scores attached to the resume. Scores should be 90 or higher to be considered. Candidates need to have a lengthy stability period showing on their employment history. Not interested in "Job Jumpers ".
The Customer Service Specialist is directly responsible for helping bswift meet and exceed client expectations by supporting our clients and their employees with our best-in-class HR software and services. Responsibilities include, but are not limited to: • Educate and advise callers on their benefits, the system, and all related processes • Process enrollment related transactions and take