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Sr. Linux Systems Engineer
Ref No.: 17-00093
Location: San Jose, California
Position Type:Contract
Experience Level: 5 Years
Start Date: 08/03/2017
If you like working on Linux systems, writing code, automating things at every opportunity, and sharing what you learn with peers, then this could be the job for you. Linux Systems Engineer (LSE) at TiVo fills the mission-critical role of ensuring our complex, worldwide systems are healthy, monitored, automated, and documented. You'll use your background to closely work with our development teams from the early stages of design all the way through deployment to include identifying and resolving production issues. 
Your primary responsibility will be to manage/maintain TiVo's 24x7 Infrastructure and application stack. You will proactively monitor and resolve application, system or network incidents affecting TiVo services quickly and ensure maximum availability and performance. You will perform these tasks using various standard tools, internal ticketing systems, and monitoring consoles. You will serve as a coordination point for communications between internal and external customers, engineering teams, and other operations teams during events that affect the site. Manage communication of issues affecting site availability or performance to executive management, internal and external customers. The ideal candidate must have strong communication skills and an eye to automate routine tasks and spot long-term trends in a production web environment.

  • Serve as a primary point responsible for the overall health, performance, and capacity of our systems
  • Troubleshoot and resolve issues escalated by customers and internal systems, including developing, implementing and deploying emergency hot fixes
  • Identify opportunities to automate tasks and maintain operational tools
  • Lead efforts to diagnose and completely resolve complex systems configuration, production and deployment problems
  • Provide support when operational problems occur, problem solving, and root cause analysis
  • Demonstrate the ability to work independently within a fast paced environment – looking for the fix rather than the cause of an issue
  • Make technical and process recommendations
  • Create and maintain policies that improve TiVo's internal services
  • Participate in 24x7 rotations
  • At least 4-5 years of systems administration in a large-scale Linux environment
  • Demonstrable ability to troubleshoot problems in unfamiliar code and in complex systems
  • Demonstrable analytical and problem solving skills, particularly as it relates to issue diagnosis and resolution
  • Experience configuring and debugging Apache, Tomcat, and/or Weblogic servers
  • Demonstrable ability to work independently with minimal day-to-day supervision
  • Prior experience working in a 24/7 operational environment
  • Willing to work day, swing and night shifts
  • Understanding of networking/distributed computing
  • Experience with MySQL, Java, Perl, Python (Gentoo), PHP are a plus