Previous Job
Previous
Systems Administrator II
Ref No.: 17-00080
Location: Spartanburg, South Carolina
Position Type:Direct Placement
Experience Level: 4 Years
Start Date: 07/17/2017
Overview
Are you passionate about technology and delivering exceptional customer service?  Do you have a desire to put your skills into practice in a growing fast paced environment?  We are looking for a Windows System Administrator ll to help provision, install, manage, and maintain Windows servers, O365, Skype for Business, SCCM, and our VM environment as well as system software and related infrastructure.  This individual participates in technical research to enable continuing innovation within the infrastructure environment.

Responsibilities
  • Responsible for creating, updating and deactivating user accounts as well as granting permissions to appropriate users and user groups
  • Assist in development, planning, and executing upgrades and changes.
  • Provide Tier II / III support as required for various associates as issues are raised
  • Perform daily system monitoring and reviews; verifying the integrity and availability of all hardware, server resources, systems and key processes; reviewing system and application logs, and verifying completion of scheduled jobs such as backups 
  • Coordinate and communicate with impacted Associates
  • Ensure Customer Service to our Associates is upheld to the highest standard
  • Repair and recover from hardware or software failures. 
  • Perform periodic performance reporting to support capacity planning
  • Ability to perform duties in a professional manner and appearance.
  • Perform routine audits of systems and software verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
  • Analyzing system logs to identify potential issues with computer systems
  • Apply operating system updates, patches, and configuration changes
  • Understanding of system security requirements and implementations
  • Troubleshoot reported problems and independently research and answer technical queries and drive issues to resolution
  • Responsible for documentation and configuration of the systems and following Standard Operating Procedures (SOP)
  • Ability to follow a structured change management / deployment methodology
Qualifications
  • Associates degree in Computer Technology or Equivalent work experience is required
  • 4+ Years' of experience with Microsoft domain networks
  • 4+ Years' of experience server hardware design and best practices
  • Experience with Active Directory (user creation, group policy), Office 365, Skype for Business, VMware, Windows Server 2012, Microsoft Office, Windows 7/10
  • Experience installing, configuring and maintaining Windows servers and desktops
  • Proactive problem solver with a can-do attitude with the ability to quickly assess problems and find workable solutions
 
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., 9:00 a.m to 6:00 p.m.  Hours may vary or exceed 40 in any given week depending on the needs of the business.
 
Travel
No travel is expected for this position.