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EHR Training Logistics Analyst
Ref No.: 18-16618
Location: Madison, Wisconsin
Description

The EHR Training Logistics Analyst serves as the initial contact for internal and external customers seeking information, guidance, and clarification on EHR Training course registration. The EHR Training Logistics Analyst is responsible for the development and maintenance of the master training schedules. This includes coordination with the EHR Training Manager and Lead for resource planning, coverage, and classroom reservations. This position supports the planning, coordination, implementation, and evaluation of training programs provided by the EHR Training and Clinical Informatics Department. They track course attendance in a Learning Management System to ensure compliance with EHR security training requirements, and monitor department data and analytics for reporting purposes
Required Skills/Experience:

A minimum of 3 years of analytics experience with coordination responsibilities High School diploma required, Associates or Bachelors degree preferred Must be well organized and detail oriented, with strong multitasking and prioritization skills. Ability to effectively manage and drive processes from conception through implementation Excellent verbal and written communication skills, particularly phone communications. Demonstrated commitment to the delivery of high quality customer service Experience with Learning Management Systems (LMS) or other training management/tracking systems Possesses excellent interpersonal skills and professional persona to effectively communicate with cross functional teams including staff at all levels of the organization, including both technical and non-technical personnel, and foster positive relationships Strong Microsoft Office skills Experience with Learning Management Systems (LMS) or other training management/tracking systems
Education:

High school diploma or equivalent