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Electronic Communications Lead
Ref No.: 18-14800
Location: ALPHARETTA, Georgia
Pay Rate : $ 35.70 - 49.90 /Hour
Job Title: Online Communications Specialist
Location: Alpharetta, GA
Pay Rate: $35.70 - $49.90/hr
Hours: 9am-6pm, M-F
Duration: 1-year temp contract assignment

The Online Communications Specialist will help support the Online Communications Supervisor in day-to-day management of content on ups.com.
He/she combines knowledge of current website design/development internet technologies with a good understanding of digital engagement best practices (including content marketing, messaging/design, and SEO).
He/she should also have a Communications/Brand background as well as a Technical background for completing and troubleshooting web-related issues.

Education Requirements:
​• Bachelor’s Degree in Communications, Marketing, or Business preferred or equivalent business experience or completion of certificate in graphic design, web design or new media program.

• Maintains Web Pages
• Prioritizes and updates existing web content based on new requests, defects, or enhancements to keep webpages up to date and current.
• Uses JIRA to submit, follow up and complete page design/development requests to our design/dev team, or uses the CMS directly to create jobs and enter/edit content.
• Reviews web pages for errors, bad links, missing files, etc. to make certain UPS is represented accurately to the general public, stakeholders, and competitors.
• Facilitated formatting of images and artwork and other graphics for webpages to present aesthetically pleasing pages to all parties that access these pages.
• Uses technical expertise to coordinate and comply with IT process and security controls (ie: SSL certificate updates, DNS changes, vanity requests, security scans and more).
• Tests new web functions to insure that all users can access the web pages regardless of their software platform.
• Plans and Implements Knowledge Center Web Strategy
• Supports Supervisor when meeting with other communications groups (content team, PR, advertising, sponsorships, marketing, sales, etc.) to determine what content and functionality features are required for best user experience.
• Works with Supervisor to understand both the budgetary constraints and the current technology available to best determine a web strategy that presents a clear, effective message in a cost effective manner.
• Supports Supervisor when meeting with other communications groups to coordinate UPS messages to ensure consistency of meaning across all channels.
• Manages internet development vendors as directed by Supervisor to implement changes within budget and project scope.
• Consults with Brand group to make sure that any changes to website are within brand guidelines.
• Works with content stakeholders to ensure compliance on search-engine optimization best practices are being reviewed in new content requests.
• Maintains knowledge of internet trends to offer latest, relevant technology to website users.
• ANALYZES WEB TRAFFIC

Knowledge and Skills:
• Demonstrates a working knowledge of techniques for soliciting and gathering information; identifies appropriate sources of information.
• Identifies the root cause of production conversion issues; resolves implementation issues; designs production conversion plans and schedules and implements technology according to plan; monitors the effectiveness of implementation against design specifics; provides recommendations for making deployment and implementation more efficient.
• Recognizes the basic impact of technology on UPS business, services, and processes; identifies technological barriers in achieving desired objectives; maintains appropriate breadth and depth of technological knowledge for current work assignment.
• Establishes and manages working relationships with vendors.
• Finalizes terms of contracts, sets expectations, and/or evaluates vendors to ensure products or services meet expectations.

For IMMEDIATE consideration, please email your resume: Jonathan@Staffing-the-Universe.com
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