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Mental Health Clinician - LCSW or LSW
Ref No.: 18-13058
Location: Piscataway, New Jersey
Job Description: Medical Staffing Services Inc., is looking for Licensed Social Worker to work in Piscataway, NJ.

Provides clinical counseling and case management services to callers/clients on the NJ Hopeline. Conducts caller/client assessments, coordinates services, and provides telephone counseling to help callers/clients make positive behavior changes.

Job Responsibilities:
  1. Provides support, guidance and clinical consultation to staff and trainees in a helpful and professional manner.
  2. Monitors call volume and agent availability to ensure that service requests and inquiries are handled in a timely manner and in accordance with policy.
  3. Assumes overall responsibility for crisis calls/contacts that occur during assigned shift, which may include speaking to the caller or individual at risk or assisting the staff member who is responding to the contact.
  4. Assures daily shift reports and hands off communications with details about the cases needing follow up is completed.
  5. Assures that all scheduled follow-up contacts are completed.
  6. Reviews documentation of contacts during shift for completion and accuracy.
  7. Assists in ensuring smooth daily operations of the unit.
  8. Sets example of conscientious and responsible commitment to meeting service needs of the unit.
  9. Demonstrates helpfulness and responsiveness to requests by supervisor or senior department administrators for assistance in meeting service and administrative needs of the unit.
  10. Maintains cordial and cooperative work relationships with other unit staff, and contributes positively to unit cohesiveness and morale.
  11. Provides unit oversight and clinical coordination in the absence of the Clinician Supervisor or Program Coordinator.
  12. Promptly responds to service requests from individuals or family members and contacts with professionals, outside agencies and other parties in a professional, courteous and helpful fashion.
  13. Responds with sensitivity to cultural and socioeconomic issues of individuals served.
  14. Takes initiative to identify the individual's service needs, using language and tone with respect for the individual and responds by making an appropriate disposition.
  15. Explains referral/disposition recommendation to individual served in a clear and supportive fashion.
  16. Identifies appropriate resources for individuals served based on assessed needs in accordance with professionally accepted standards.
  17. Obtains contact information in accordance with unit protocol and accurately inputs data in unit's informational system.
  18. Provides an in-depth clinical assessment for individuals at risk and responds by providing an appropriate disposition.
  19. Demonstrates the ability to identify contacts needing a higher level of intervention and follows imminent risk policy and departmental protocol for handling and triaging crisis or high risk contacts.
    1. Demonstrates awareness that the Columbia Scale model is the tool used by FACILITY to assess suicide risk.
    2. Demonstrates ability to recognize and identify risk factors for suicide.
    3. Articulates actions necessary to address risk.
    4. Remains on line with the at-risk individual.
    5. Immediately contacts supervisory personnel for assistance when needed.
  20. Demonstrates the ability to use critical decision making skills to quickly, logically, and accurately prioritize difficult needs and potential situations.
  21. Collaborates respectfully and effectively with individuals served and if indicated, families and significant others to formulate a crisis/safety plan and/or a plan for disposition.
  22. Follows FACILITY policies and legal and ethical guidelines in the reporting of abuse and neglect and situations of impending danger to the appropriate persons and/or agencies as indicated by supervisor's direction, observation and review of records.
  23. Conforms to unit specific policies regarding attendance, arrangements for covering planned absences, and notification about unanticipated absence or lateness.
  24. Conforms to unit specific lunch and break schedule.
  25. Actively participates in scheduled staff training and supervisory meetings.
  26. Accepts supervision in a constructive manner and utilizes supervisory feedback appropriately.
  27. Adheres to FACILITY Professional Appearance/Dress Code policy.
  28. Maintains a safe work environment.
  29. Documents assessments, interventions, and interactions with individuals served according to the time frames and quality guidelines established by policy and applicable accrediting organization standards.
  30. Acquires familiarity with the basic functions of the computer programs utilized by the Call Center.
  31. Documents all contact information in accordance with departmental protocols and accurately and appropriately inputs data in unit's informational system.
    1. Completes data screens within prescribed time frame as indicated by regular review of records.
    2. Demonstrates appropriate skill in written and oral communication.
    3. Contributes to and supports the mission, vision, values, goals and objectives of FACILITY.
Education Requirement: LCSW or LSW
Knowledge, Skills, Abilities:  
Hours: First choice: Ideally 4 times a week (Monday, Tuesday, Thursday and Friday) for 4 hours a day, 4:00 pm – 8:00 pm
2nd choice: We will consider 2 days a week for 8 hours a day if necessary – 8:30 am – 4:30 pm
Per diems are always welcome
Other Information:
Interested in this job opportunity? Please call Jeanne at [732] 353-4247 or email