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Help Desk Specialist
Ref No.: 17-01908
Location: Wilsonville, Oregon
Position Type:Full Time/Contract
Start Date / End Date: 06/12/2017 to 06/11/2018
Paladin Consulting is currently hiring a ­­­­­­­­­­­­­­­­­­­­Help Desk Specialist to join our team working onsite at our client's office located in Wilsonville, OR.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Help Desk Specialist
Work Location: Wilsonville, OR
Duration: Long-term contract
Education/Experience Required: Minimum: High School Diploma or equivalent

Job Description & Responsibilities:
  • Solve Customer problems over the phone (software installation, networking, etc.)
  • Provide support to internal/external sales personnel, resellers, and end user customers
  • Set up and maintain data bases for customers and resellers in back office systems
  • Accomplish tasks without considerable direction and /or supervision
Skills & Qualifications:
  • Minimum: High School Diploma or equivalent
  • Proficiency with Microsoft Excel, Microsoft Office, and data bases.
  • Knowledge of network operating systems and network setup. Strong telephone communication skills.
  • Excellent phone support and troubleshooting
  • Prior work experience in Help Desk Support, Customer Service and or Technical Support environments.
  • Prior administrative experience, with an emphasis on working with databases.
  • Preferred: Advanced Networking skills would be a plus  
For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer. We drug test and background check!