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Desktop Support Analyst
Ref No.: 18-05774
Location: Houston, Texas
Position Type:Contract
Experience Level: 2 Years
Start Date / End Date: 10/15/2018 to 10/25/2019
Paladin Consulting is currently hiring a Desktop Support Analyst to join our team working onsite at our client's office located in Houston, TX.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Desktop Support Analyst
Work Location: Houston, TX
Duration: 1 yr contract
Education/Experience Required: A+ Certification + 2 yrs experience

Desktop Support Analyst

Under direct supervision, troubleshoots and responds to service desk tickets for software and hardware issues, including remote support of PC's and peripherals in a networked environment. Escalates problems not resolved within established service levels. Follow-up with customers to ensure satisfactory incident closure, and updates and closes call records for work performed. Ensures work is performed in accordance to company policies, standards, and procedures. Assists with installing and de-installing software, PC's and peripherals as required. Performs own work and helps others as directed.

A+ certification or equivalent work experience and 1 year related experience in desktop support in a Microsoft environment. Must possess basic desktop hardware knowledge, proficient use of Microsoft

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Paladin Consulting is an EEOC employer.