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CSS Field Tech (Falls Church, VA)
Ref No.: 18-02247
Location: Falls Church, Virginia
Position Type:Full Time/Contract
Start Date / End Date: 05/07/2018 to 11/09/2018
Paladin Consulting is currently hiring a CSS Field Tech to join our team working onsite at our client's office located in Falls Church, VA.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: CSS Field Tech
Work Location: Falls Church, VA
Duration: Long-term contract
Education/Experience Required: High school

Job Description & Responsibilities:
  • Providing moderately complex technical installation support to filed technicians.
  • Responds to, reviews and approves operational quality of system equipment.
  • Conducts site surveys of customer sites and plans and designs systems installations.
  • Resolves moderately complex customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements.
  • Assists in testing user configurations for system compatibility.
  • Documents and provides support; escalates issues to appropriate personnel to ensure that the system is functioning according to specifications.
  • Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly.
  • Troubleshoot, diagnoses and applies logical solutions to installation problems.
  • Assists in the training of customers on systems applications.
  • Knowledge of Service Now is a big plus
Skills & Qualifications:
  • High school
  • CompTIA A+ Certification
  • Dell Hardware-Experienced
  • Engineering-Local Delivery
  • English-Experienced
  • Microsoft Windows
  • WinCheckit Computer Diagnostic Utility-Conceptual/Trained

For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer. We drug test and background check!