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Desktop Support Technician (Morrisville, NC)
Ref No.: 18-02207
Location: Morrisville, North Carolina
Position Type:Right to Hire
Start Date / End Date: 04/16/2018 to 10/16/2018
Paladin Consulting is currently hiring a ­­­­­­­­­­­­­­­­­­­­Desktop Support Technician to join our team working onsite at our client's office located in Morrisville, NC.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Desktop Support Technician
Work Location: Morrisville, NC
Duration: Long-term contract with option to hire
Education/Experience Required: Associate/Bachelor's degree in Science/Technology


Job Description & Responsibilities:
  • Responsible for designing, configuring, installation, administration and supporting Microsoft Windows network servers and workstations and Windows remote clients with emphasis on security, performance and efficiency. Worked on operating system repair/updates/installations; Windows 10, Windows 7, Mac OS X.
  • Worked hardware break-fix; mother boards, hard drives, laptop displays, complete system builds.
Skills & Qualifications:
  • Associate/Bachelor's degree in Science/Technology
  • 3-5 years of related working experience
  • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
  • Installing and imaging new computers and loading appropriate software for customers
  • Installing local and network printers and other peripherals and configuration of same
  • Migrating data and user profiles
  • Documenting process and procedures related to technical field support activities
  • Manage tasks without supervision, exceed schedule and service agreements, strong ability to write technical documentation that is easily understood by co-workers and customers
  • Above excellent customer service and teamwork skills
  • Willingness and ability to work overtime as needed
  • In-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems hardware and software
  • Design, configure, install, administer and support Microsoft Windows network servers and workstations and Windows remote clients with emphasis on security, performance and efficiency
  • Domain controllers, DHCP server, file and print server, SQL Server and Exchange server
  • Desktop Support and Security for Local and Remote users
  • Develop and implement process for completion of software compliance project
  • Troubleshoot and technical support of client/server systems
  • Workstation software, hardware upgrades, updates and license management
For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer. We drug test and background check!