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Field Support Rep (Mountain View, CA)
Ref No.: 17-04971
Location: Mountain View, California
Position Type:Right to Hire
Start Date / End Date: 12/11/2017 to 03/09/2018
Paladin Consulting is currently hiring a ­­­­­­­­­­­­­­­­­­­­Field Support Rep to join our team working onsite at our client's office located in Mountain View, CA.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Field Support Rep
Work Location: Mountain View, CA
Duration: Long-term contract with option to hire
Education/Experience Required: Requires high school diploma

Job Description & Responsibilities:
  • Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. fills in for absences and vacations throughout the client locations, as well as assists during start-up of new accounts.
  • Responsible for supporting operational objective at all existing customer sites within a geographic territory.
  • This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration.
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
  • Orders paper, toner and other supplies as directed by Site Manager or Supervisor. In the absence of onsite personnel, may perform any of, but is not limited to the following duties:
  • Processes all incoming and outgoing mail.
  • Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
  • Filing and labeling of documents and other materials for storage and retrieval.
  • Shipping and Receiving, including the movement of boxes and or equipment.
  • Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
  • Manage all aspects of the Client Center in the absence of the Site Manager or Supervisor.
  • Performs Front Desk Receptionist duties.
  • Performs other duties as required.
Skills & Qualifications:
  • Requires high school diploma plus 6-12 months of related work experience.
  • Requires experience with postage meter and equipment.
  • Ability to use and troubleshoot mailroom equipment
  • Good organizational skills
  • Good communications and customer service skills
For more information or to view other opportunities, visit us at

Paladin is an EEOC employer. We drug test and background check!