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Credit and Collections Representative
Ref No.: 17-03707
Location: Irving, Texas
Position Type:Full Time/Contract
Start Date / End Date: 09/25/2017 to 08/12/2018
Paladin Consulting is currently hiring a Credit and Collections Representative to join our team working onsite at our client's office located in Irving, TX.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Credit and Collections Representative
Work Location: Irving, TX
Duration: 1 year

Job Description & Responsibilities:
  • This position will work in the Credit Department to support internal and external customers. SAP and Excel experience are required with experience in Credit Collections.
  • Under the direction of the Credit Manager, the Credit Rep will be responsible for credit support of specific accounts, researching information on accounts, contacting customers about issues on accounts, maintaining a database of customer information in SAP.
  • Makes phone calls to collect/resolve past due balances. Follows up as necessary with telephone calls and/or written communications and customer visits. Logs all activity in individual customer files in SAP (comments).
  • Work with sales branches on customer issues, Review processed credit applications for open accounts, Review credit holds for release hourly.
  • Performs reconciliation of misapplied cash, duplicate payment, or questionable invoicing within a reasonable timeframe. Quarterly reporting, maintain monthly DBT and DSO goals
  • Provides, upon request, copies of source documentation (i.e. invoices, proof of delivery request, etc).

Skills & Qualifications:
  • This position will be strictly Commercial Collections in the Credit Department.
  • Will contact customers for payment information
  • Account set-ups and maintain customer master database in SAP and on Excel spreadsheets
  • Process Credit Applications, account set-up and filing paperwork
  • Must have Business to Business transaction experience, must be able to handle high volume of transactions to review, research, reprint, email, fax and discuss with customers, sales and/or peers daily.
  • 2 - 3 years of experience in Credit and collections in a corporate environment
  • must pass background, education, credit check and drug test

For more information or to view other opportunities, visit us at

Paladin is an EEOC employer. We drug test and background check!