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Project Manager
Ref No.: 20-00675
Location: Bangalore, Karnataka
Position Type:Direct Placement
PM - Managed Services & Support Offshore
Must Have
  1. 10 12 years of experience as PM - Managed Services & Support projects in AWS & Web Applications.
  2. Should have knowledge on Order Mgmt Systems, SOA Middleware Oracle Retails apps (RMS, WMS), and ecommerce.
  3. Hands on AWS knowledge implementations.
  4. Should have capability of managing the team of 30 Plus, with various shifts, weekend supports.
  5. Deep understanding of ITIL framework: Incident, Problem, Change, and Service Request management processes.
  6. Knowledge on Monitoring system like Nagios/Zabbix/Cloudwatch.
  7. Identify and implement system and process improvements that will enhance the usability, stability, and/or security of cloud (AWS) infrastructure.
  8. Strong Experience in Retail domain not less than 5 Yrs
  9. Strong client communication and management skills with onshore client management experience
Good to Have
  1. Java & Mobile Android knowledge
  2. Programming knowledge with UNIX, Redhat/Ubuntu.
  3. Experience working in a 24x7 IT Operations
Soft Skills
  1. Prepare regular technical and executive reports on operational status, planned and/or ongoing initiatives.
  2. Good foundations in Retail concepts
  3. Ability to effectively communicate across all levels of the organization