Ref No.: 18-00177
Location: Plano, Texas
Position Type:Full Time/Contract
 Role: SFDC Administrator
Currently have 4 resources working offshore to provide support. The trends need to be analyzed and recommendations made on how to implement more self-service strategies and/or automation to reduce call volume and eliminate some of the cases. Opportunity for this administrator to lead the changes and even do the configuration work to implement them.
Duration:  Contract to Hire (6-9 monhts)
Location:  Plano
Number of Positions:  1
The absolute max we can pay is $65/hr.