Previous Job
Previous
US HR Operations Specialist - Internal Role
Ref No.: 26-00239
Location: Charlotte, North Carolina
Role 2 : Title: US HR Operations Specialist
Experience : 4-6 Years

Location: Gachibowli, Hyderabad (Onsite – 5 Days)
Notice Period: Immediate Joiners or 15 Days Preferred
Job Summary:
We are looking for a detail-oriented US HR Operations Specialist to manage and support HR processes for US-based employees and contractors.
The role requires strong knowledge of US employment types, compliance processes, onboarding, and HR systems, ensuring a seamless employee lifecycle experience.

The ideal candidate will:
  • Managing end-to-end employee/consultant lifecycle: onboarding, extensions, transfers, offboarding
  • Ensuring background checks, documentation, I-9/work authorization, NDA/MSA compliance (as applicable)
  • Handling consultant grievances, escalations, attendance, leave, and engagement matters
  • Coordinating with recruiters, account managers, payroll, and finance for smooth operations
  • Monitoring contract end dates, renewals, and redeployment opportunities
  • Maintaining employee records, and operational reports
  • Supporting invoice validation through timesheet accuracy and billing coordination
  • Driving consultant retention and reducing attrition through regular engagement
  • Conducting periodic check-ins with placed consultants for performance feedback and client satisfaction
  • Ensuring adherence to labor laws, company policies, and client compliance requirements
  • Preparing reports on headcount, joins, exits, utilization, and payroll status -
  • Immigration knowledge is Nice to have.

Key Responsibilities:
  • Manage end-to-end onboarding and offboarding for US employees and contractors
  • Handle different employment types including W2, C2C, and 1099 engagements
  • Ensure completion and compliance of I-9 documentation and E-Verify processes
  • Coordinate and track Background Verification (BGV) checks and drug screening (if applicable)
  • Maintain accurate employee and contractor records in HR systems and ATS tools
  • Work extensively on ATS platforms such as JobDiva and Ceipal (Cipal) for candidate and employee tracking
  • Support documentation related to offer letters, contracts, amendments, and compliance forms
  • Collaborate with payroll teams to ensure accurate processing for W2 employees and contractor payouts
  • Handle employee queries related to onboarding, documentation, benefits, and policies
  • Ensure compliance with US labor laws, IRS guidelines, and internal company policies
  • Generate HR reports and maintain audit-ready documentation

Required Qualifications:
  • Bachelor's degree in HR, Business Administration, or related field
  • Experience in US HR Operations / US Staffing / HR Shared Services
  • Strong understanding of:
    • W2, C2C, 1099 employment types
    • I-9 compliance and E-Verify process
    • BGV (Background Verification) and onboarding workflows
  • Hands-on experience with ATS tools like JobDiva and Ceipal
  • Familiarity with US payroll basics and compliance requirements
  • Excellent communication and stakeholder management skills
  • High attention to detail and ability to handle confidential data