Job Description: We are seeking a ServiceNow APM/EA Developer should be focused on building, customizing, and maintaining solutions within the ServiceNow Application Portfolio Management (APM) or Enterprise Architecture (EA) module. This role requires strong coding skills and in-depth platform knowledge to translate business requirements into functional, scalable solutions.

Key Responsibilities:
Customization and Scripting: Design, develop, and customize solutions within the ServiceNow platform using JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes.
Module Development: Build and configure new functionalities within the APM/EA workspaces, including application rationalization, technology risk assessments, and lifecycle management workflows.
Integration Development: Develop and maintain integrations between ServiceNow and external systems (such as CMDB discovery tools, financial systems, and other enterprise applications) using REST/SOAP APIs, IntegrationHub, and other integration technologies.
Data Modeling and CMDB: Apply CSDM (Common Service Data Model) principles to ensure data integrity and build a robust, accurate application data model within the Configuration Management Database (CMDB).
Problem Resolution: Troubleshoot and debug complex technical issues related to APM/EA configurations, integrations, and performance, implementing effective and scalable fixes.

Technical Proficiency:
Strong proficiency in JavaScript, Glide API, Jelly, HTML, CSS, and ServiceNow specific APIs/scripting.
Hands-on experience with ServiceNow development tools including Business Rules, Client Scripts, Script Includes, Workflows, Flow Designer, and Service Portal widgets.
Proven experience in developing integrations using REST/SOAP APIs and IntegrationHub.
In-depth knowledge of CMDB and CSDM frameworks.
Define and maintain the APM/EA roadmap, ensuring all platform enhancements align with the organization's Application Rationalization and Digital Transformation goals.
Act as the primary liaison between IT Leadership, Enterprise Architects, and Finance to translate business drivers into technical requirements.
Lead the design and code review process to ensure all developments adhere to ServiceNow Best Practices and maintain platform upgradeability.
Ability to design complex, multi-module solutions that connect APM with IT Asset Management (ITAM) and IT Business Management (ITBM/SPM).

Certifications (Preferred):
ServiceNow Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist (CIS) - Application Portfolio Management