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Technical Consultant - Rajatha
Ref No.: 26-00043
Location: Bangalore, Karnataka
Experience Level: 5 Years
Overall skills and experience:
  • Requires a bachelor's degree (in Industrial/Electronics/Computer Science Engineering or equivalent) with appropriate years of IT experience as outlined above
  • Working knowledge of Python based adapters and services
  • Python fundamentals, awareness about Pyspark, etc (awareness of coding an added advantage)
  • Good working knowledge on SQL (preferably Microsoft SQL server)
  • Working knowledge of API's (REST and SOAP)
  • Knowledge of supporting ETL services / Data management services
  • Experience in using monitoring tools (Splunk, Zabbix, AppDynamics) and dashboards for faster troubleshooting
  • Strong troubleshooting skills against all of the above-mentioned tools & technologies
  • Working knowledge of ticket tracking tools like Salesforce/Service now/Jira
  • Strong knowledge of service management processes like incident, service request, change and problem
  • Strong customer facing skills and communication skills (verbal and written)
  • Ability to work flexible hours in shifts and the ability to support 24x7 production support operations