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GTR Integration Consultant I
Ref No.: 17-07688
Location: London, London
Position Summary:
The GTR Integration Consultant I partners with Clients to act as the single point of contact for managing amendments to the existing GTR Client community as well as executing on the verification and approval of new Client onboarding.
Principal Responsibilities:
· Manage all aspects of existing GTR Client amendments including account additions, terminations, mergers and name changes.
· Ensure accurate and timely resolutions to all issues that arise during the Client amendment projects
· Execute on Global Verification and approval process for new Client onboarding and amendments
· Educate Clients on the project materials required for the Client amendment process
· Monitor client progress during initial production rollout of Client amendment changes.
· Proactively share best practices with team members inside and outside of GTR Onboarding.
· Support the maintenance of internal procedure documentation for existing Client amendments
· Recommend improvement ideas to increase the efficiencies and effectiveness of the team
· Proactively manage outreach and execution of Clients incident remediation as directed by management
· Contribute to internal projects when required by management
Experience:
· Strong Client focused experience working in the financial or professional services industry.
· Experience working as an independent contributor in a team setting
Knowledge and Skills Required:
· Strong Client facing communication skills, both written and verbal
· Independently support clients and manage client and/or internal projects
· Great interpersonal skills with ability to work effectively in a team environment.
· Good time management and organizational skills.
· Attention to detail
Education, Training &/or Certification:
· College degree or equivalent business experience.
Supervision Exercised:
· None
Reports to:
· Manager of DerivSERV Integration