Ref No.: 16-15073
Location: San Gabriel, California
 Job Responsibilities:
  • Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals
  • Effectively identify customer credit needs and provide appropriate loan solutions
  • Build strong, trusting relationships with new and existing customers
  • Provide exceptional service to ensure customer satisfaction and a continued relationship with CLIENT
  • Work as an individual contributor and as part of a team to achieve business/organizational goals
  • Work directly with customers through the entire lending cycle from loan application to loan closing
  • Ensure that all lending documents and processes are completed per internal policies /processes
  • Manage collection activities including processing payments and consulting with customers on loan payments for past due accounts
 
Qualifications:
  • To work for CLIENT you must be 18 years of age or older
  • Sales experience preferred
  • Customer service experience preferred
  • Strong communication and customer relationship skills
  • Willingness to work flexible hours. Typical office hours are Mon, Wed Thur, Fri – 9:00 to 5:00PM, Tues 9:00AM – 7:00PM and up to 2 Saturdays per month – 9:00AM -12:00PM.
  • Experience working in a goal oriented sales environment
  • Knowledge of Microsoft Word, Outlook, Excel, Power Point
  • Ability to perform individually as well as contribute positively to the Branch Team environment