Previous Job
Previous
Lead Storage Systems Engineer
Ref No.: 18-19930
Location: Columbia, Maryland
PRINCIPAL ACCOUNTABILITIES: Under the direction of the Manager of IT Distributed Storage, the incumbent's accountabilities include, but are not limited to, the following:

1. Storage Infrastructure Subject Area Expert
This position's primary responsibility is to provide design, manage, support, maintain availability, performance and security of the distributed storage infrastructure, tasks including:
Install, maintain, administer and troubleshoot backup hardware and software: Avamar, TSM, Data Domain and Data Protection Advisor.
Implement and support systems that meet or exceed SLA for server availability.
Implement proactive monitoring of Storage, SAN and Backup infrastructure and implement automated resolution tasks where applicable.
Install, configure, maintain, administer and troubleshoot Storage hardware and software: Pure, Dell/EMC, IBM and NetApp.
Install, maintain, administer and troubleshoot Storage Area Network environment: Brocade DCXs, BNA and Virtual Instruments.

2. Process and Technical Improvements and Automation
Implement process and procedures as well as Standard Operating Procedure (SOP) documentation enhancing and standardizing the support of the Distributed Storage infrastructure.
Ensure that storage, backups and SAN comply with established policies, standards, licensing agreements and configuration guidelines.

3. Project Management & Presentation skills
Provide project management over the technical aspects of implementing infrastructure projects and major release upgrades for largest, most complex and critical systems, with minimal managerial oversite.
Properly follow a project life cycle.
Develop project plans.
Complete all appropriate documentation and notifications to obtain resolution within the established timeframes.
Provide input to the development of corporate IT standards and policies to ensure compatibility and integration throughout the company.
Complete project work within budget constraints, if they exist

4. Mentorship
Provide mentoring and coaching to team members and other technical areas.
Assist management and provide input to performance plans and reviews.
Actively train new associates and contractors on technologies and operating procedures.
Develop, update and maintains documentation including operation manuals, inventories and SOP's.
Documentation developed must be able to be executed by junior team members.

QUALIFICATION REQUIREMENTS:
Bachelor's Degree Information Technology (or equivalent educational focus 7 to 10 years) is required. Equivalent experience supporting complex and critical IT environments will be evaluated in lieu of these requirements where applicable.

Specialized skills (Hardware and software):
Recognized SME in the enterprise and mid-tier class storage arena with focus on: Pure, Dell/EMC, IBM and NetApp.
Experience designing, implementing and administrating enterprise and mid-tier storage infrastructures.