Business Analyst

Job Overview
As a Technical Business Analyst at IQVIA, you will be key medium between the Product Owner, Stakeholders and Dev QA teams who are all geared towards growth and development of a (or multiple) offerings within IQVIA's SCION Delivery platform. With your innovative analyst mindset and client needs in mind, you will work closely with many cross functional teams and communicate and translate business needs into clear, actionable technical requirements very clearly. We expect you to be a critical thinker, analyze problems, ideate, have strong documentation skills, effective listener, presenter and communicator.

Mandatory to have:
Around 7 years experience as a Business Analyst who will be responsible for analyzing business processes, requirements gathering, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems.
1 to 3 days per week - work from Bengaluru office

• Collaborates closely with Product Owner and stakeholders to translate business needs into detailed technical requirements for development and QA teams.
• Converts product roadmap features into technical specifications, including user stories, acceptance criteria, and integration details.
• Supports the product vision and roadmap by providing technical insights and feasibility analysis.
• Performs data analysis and system impact assessments, working with partner teams to ensure accurate and actionable insights.
• Acts as a technical subject matter expert, offering solutions for complex use cases and integration scenarios.
• Participates in UAT and technical validation, ensuring requirements are met and systems function as intended.
• Monitors and evaluates technical progress, recommending improvements to optimize performance and scalability.
• Identifies and mitigates technical impediments to ensure successful completion of sprint and release goals.
• Leverages domain and technical knowledge to synthesize input from multiple stakeholders and maximize delivered value.
• Serves as a bridge between business and development teams, ensuring clarity on technical requirements and priorities.
• Tracks commitments, dependencies, and ensures alignment with customer expectations.
• Understands technical terminology and architecture to ask the right questions and validate solutions effectively.
• Knowledge of web technologies, API integrations, and cloud platforms (AWS, Azure, GCP).

Qualifications
• Bachelor's degree in computer science, Information Technology, or a related field (Masters degree is a plus).
• Experience in business intelligence, data analysis, and data visualization tools (e.g., Power BI).
• Proven experience as a Business Analyst or Technical Analyst in software development or data-driven projects.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to interpret complex technical requirements.
• Excellent communication and interpersonal skills to collaborate with technical and non-technical stakeholders.
• Proficiency in requirements gathering techniques, technical documentation, and process modeling.
• Familiarity with Agile/Scrum methodologies and the software development lifecycle (SDLC).
• Ability to work effectively with cross-functional teams.
• Experience of relevant tools such as Microsoft Visio, JIRA, Confluence, SQL, and API documentation tools.

Preferred Certifications

• Certified Scrum Product Owner (CSPO) or Agile Certified Practitioner (PMI-ACP).
• AWS/Azure Cloud Certification for technical credibility.