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Salesforce Developer (Service Cloud)
Ref No.: 21-00226
Location: Pune, Maharashtra
Start Date / End Date: 02/08/2021 to 01/08/2022
Position Overview:

The Developer codes, tests, and debugs on Service Cloud enhancement projects, as well as revises and updates programs and documentation as required. This position is programming custom Lightning components to ensure the Customer Service business needs are met according to our standards.


Participate in providing solutions for Customer Service business using current development tools and technologies on the Salesforce (preferably Service Cloud) platform; Create prototypes for proof of concepts as needed

Design, code, and test technical solutions
Understand the necessity of and contribute to coding standards
Demonstrate proficiency in one or more programming language "back-end or "server side languages
Identify and document system deficiencies and recommend solutions
Complete assignments within appropriate timeline and budget
Communicate project status to management
Elevate project concerns to project and program management
Accountable for certain project deliverables, and that they meet technical requirements/business expectations
Understand technical and functional design requirements
Assist in enforcement of development deadlines and schedules
Demonstrate the ability to cooperate with a variety of people and achieve results
Anticipate business needs before they arise and present possible solutions or recommendations
Manage and maintain a collaborative working relationship and consistently deliver high quality services
Prioritize multiple tasks effectively

All About You:

Bachelor's degree required
Prior Salesforce Lightning, Aura and LWC experience required, including customization skills
Strong written and verbal communication skills
A passion and comfort in meeting new people and building meaningful relationships
Enjoy collaborating with a team while working independently towards a goal
Prior experience with object-oriented languages, like Java or .Net experience preferred
Prior Apex, Visualforce and SOQL experience preferred
On soil implementation experience preferred
Salesforce Einstein or other Artificial Intelligence experience is preferred