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Finance Application Support Engineer - RTH
Ref No.: 19-00040
Location: New York, New York
Application Service Delivery Overview:

The Application Service Delivery (ASD) organization is a uniquely positioned team that provides a broad range of global, firm wide services. In addition to traditional production support towers, ASD manages Shared Services platforms (including Enterprise Scheduling, Business Intelligence, and Evergreen) and a dedicated Quality Assurance discipline.

  • Our client is looking for an experienced Finance Application Support Engineer with a proven record of accomplishment of collaborating with a variety of business users on their Finance Application support needs (incident, problem and change management), on-boarding new projects for production support, and driving disaster recovery testing efforts.
  • Working within the Application Service Delivery team, the candidate will provide Level 2 support for Finance business' applications with a primary focus on Advisory Billing, Revenue Management and Fee Billing, and AUM (Asset Under Management)
  • The role will appeal to a well-rounded and hands on individual with excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organization

Specific Responsibilities:
  • Provide Level 2 support for all Finance applications through a comprehensive incident and problem management discipline
  • Provide hands-on support to end-users with professional demeanor and proficient communication
  • Develop relationships with other Technology groups, including Infrastructure, to ensure all issues are addressed up and down the application stack
  • Documentation of Finance application usage, flows, and infrastructure
  • Provide off hours support as needed for critical applications

Role Requirements:
  • BA/BS degree with hands-on Finance Application support responsibilities (5+ years)
  • Asset Management / Trading business experience (5+ years)
  • Extensive experience supporting the Finance business, particularly applications related to Advisory Fees Billing, Revenue Management and Fee Billing, and Asset Under Management (AUM) reporting
  • Strong understanding of Equity, Fixed Income, Alternative Investments, and Portfolio Management
  • Previous experience working with Agile methodology is a plus
  • General knowledge of investment products, asset allocation concepts, and investment performance returns
  • Excellent oral and written communication, analytical and inter personal skills
  • Hands-on experience with MSSQL and .NET Platform (C#, ASP.Net).
  • Strong skills in Microsoft Office, Visio
  • Familiarity with SysAdmiral, Informatica, and SAP Web Intelligence is a plus
  • Hard working and self-motivated, demonstrating a high level of initiative, assertiveness, versatility and flexibility
  • Must be able to work independently and follow through on all aspects of responsibilities, handling multiple initiatives simultaneously
  • Experience with Advantage Fee (Billing Software by Client) and Revport (Revenue Management and Fee Billing Software by Client) is a big plus
  • ITIL certification a plus