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Collections Specialist
Ref No.: 18-00714
Location: New York, New York
We are looking for a competent Collections Specialist to contact clients and collect outstanding payments. The ideal candidate for this position should exhibit professionalism, excellent written and verbal communication skills, as well as an ability to work independently.
Responsibilities
  • Maintain 200+ accounts to resolve past due invoices, skipped invoices and short paid invoices. Collections are mainly Purchase Order based, so attention to detail is a must.
  • Enlist the efforts of Sales/Management Team when necessary to accelerate the collection process.
  • Escalate problematic accounts/invoices to Sales/Management Team.
  • Email/mail new invoices and backup to clients.
  • Upload new invoices into client portals when necessary.
  • Provide detailed Excel aging reports to clients for invoice reconciliation.

Requirements
  • 3-5 years Collections/Accounts Receivable experience.
  • Strong attention to detail.
  • Ability to prioritize and multi-task.
  • Proficient in Excel – VLookup, IF/AND formulas, etc.
  • Commitment to excellent customer service.
  • Excellent written and verbal communication skills.