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Database Programmer/Administrator - RTH
Ref No.: 18-00589
Location: Roseland, New Jersey
Our direct client is seeking a Database Programmer / Administrator to work in their Roseland, NJ location. This is a 12+ month right to hire opportunity.

Scope of Work:
  • Responsibilities include implementation and on-going support of speech analytics, desktop process analytics and workforce management platforms. In addition to core engineering and application development functions, this individual would be responsible for the following:
  • Acts as a technical resource to our business partners in all phases of the development and implementation process. May also assist with incident and problem resolution.
  • Participates in systems design sessions to assist in defining application functionality based on the analysis of the business requirements.
  • Manages system enhancement and upgrades.
  • Conducts integration testing and maintains lab systems.
  • Works closely with development and QA partners.
  • Assures adherence to change management processes and security standards.
  • Engages in vendor relationship management.
  • Maintains system technical and application support and standards documentation.
  • Engages in physical infrastructure maintenance (coordinates work activities with server and network operations team).


Qualifications:
  • Bachelor's Degree in Computer Science or equivalent experience preferred.
  • Strong SQL programming experience required.
  • Verint Systems experience preferred.
  • Avaya PBX, Application Enablement Services and ACD experience.
  • Experience with engineering and operational support of Call Recording, Quality Monitoring, Speech Analytics and Desktop Process Analytics applications preferred.
  • System design, development and analysis skills with the ability to work independently.
  • Operating Systems and Servers (e.g. Windows 2012 Server, Linux RHEL) management experience.
  • Project Management experience with large enterprise engagements.
  • Skilled with Microsoft Office Suite, including Visio and Project.
  • Strong written and verbal communication skills with the ability to effectively communicate with all levels of the organization, including experience expressing business, technical, and information security details.
  • The ability to multi-task, define, track and resolve issues and escalate issues appropriately.
  • Strong organizational and problem-solving techniques, with a strong attention to detail.
  • Ability to work across organizations to integrate requirements and deliver work as per a defined schedule.