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JIRA Administrator - Perm
Ref No.: 18-00314
Location: Alpharetta, Georgia

The JIRA Administrator role is specialized in Atlassian products specifically JIRA, administers all aspects of the JIRA environment including bringing on new teams into JIRA to configure workflows, troubleshoot the environment, support user issues. The JIRA Admin will provide recommendations for improvements on existing architecture, availability, reliability, performance, monitoring and security of the system including the application and server health. The JIRA admin should be able to script groovy in JIRA for automation processes. The JIRA admin should have experience with understanding how to maintain a healthy JIRA server environment for maximum performance, up time and regular properly executed version upgrades.


  • Bachelor's degree in Computer Science or equivalent working experience

Required Experience:
  • 5+ Years' experience working with Atlassian applications (primarily Jira, Confluence and Service Desk) with a firm grasp of the following Application and System administration functions
  • Ability to install JIRA application on a server from scratch
  • Ability to fine tune the environment for top performance
  • Create an entire scheme set from concept to functional operation
  • Advanced workflow design and implementation including adding conditions, validators and post-functions
  • Manage users and groups
  • Write Groovy and Java-script within the Scriptrunner add-on to increase process functionality
  • Experience maintaining application health from within the program UI (manage mail queues, monitor heap memory, perform add-on updates)
  • Ability to assist in or perform upgrades to core applications such as (Jira Server, Confluence and Service Desk)
  • Alter appropriate server configuration files for additional application functionality
  • Troubleshoot error logs within the application server to resolve application issues or downtime
  • Perform server maintenance tasks for overall application health

Preferred Experience:
  • Jira or Confluence certified administrator
  • Database experience with advanced query writing skill
  • Implementing Portfolio, Tempo, BigSky add-ons
  • Jira plug-in development knowledge
  • In-depth application server knowledge with Python or equivalent coding skills a huge plus
  • Knowledge of other Atlassian applications such as, but not limited to Crowd, Fisheye, Cruciuble or Hip Chat a plus
  • Knowledge, Skills, & Abilities:
  • Programming languages: Groovy, Java
  • Database: MS SQL Server
  • Server: ISS, Tomcat
  • Organized and self-motivated individual who can work as part of a team
  • Good communication skills
  • Quick learner