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Senior Service Now Developer
Ref No.: 18-04903
Location: Dallas, Texas
Start Date: 10/10/2018
Job Title: Senior Service Now Developer
Location : Dallas, TX
Duration: 12+ Months
We are looking for a high caliber, multidimensional Senior ServiceNow Developer to help us grow our ServiceNow practice area. This position is responsible for the design, architecture, hands-on development, implementation and support of the Global SIE ServiceNow platform.
In addition to hands-on development, the role of the ServiceNow developer is to drive technical design and engineering to support Product Owner defined requirements. The developer will also work closely with application stakeholders to drive execution, as well as supporting existing ServiceNow ITSM functionality in Production.
Key Responsibilities
· Serve as a subject matter expert to the ServiceNow platform team responsible for analysis, design, development and implementation of modules and applications on the Global SIE ServiceNow platform
· Configure, Develop, implement, and maintain multiple ServiceNow modules including, but not limited to: Incident Management, Problem Management, Change Management, Knowledge Management, Request Management, Service Catalog, Custom Business Applications, and Service Portal.
· Partner with the SIE ServiceNow Governance Committee to Formulate and socialize architecture and development best practices within ServiceNow across a shared environment.
· Work closely within an Agile Scrum team as well as a supporting Implementation Vendors.
· Configure/Customize ServiceNow applications, including creating workflows, writing JavaScript, customizing the UI, and managing groups & roles to meet user requirements.
· Analyze requirements and current procedures in order to improve system capabilities,
· Work with other ServiceNow stakeholders to ensure alignment of requirements
· Analyze, troubleshoot, and fix identified ServiceNow system issues / operational support tickets.