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Application Support Engineer
Ref No.: 18-04876
Location: Minneapolis, Minnesota
Start Date: 10/10/2018
Primary Capability / Specialty: Oracle / Oracle EBS Technology
Primary Skill: Oracle EBS Procurement (P1 - Beginner)

Oracle EBS Procurement - "Job Summary:
This is an application support role and requires good verbal and written communication skills and critical thinking/problem solving. Application support triages issues, works directly with the client resources to prioritize issues, root cause analysis, resolution of incident tickets and business requests. Monitors the application and batch, application patching, communications, and prepares application/portfolio for holiday readiness. Role is expected to be on-call 24 x 7 as assigned by leadership. Must be available to work weekends and evenings to provide shift hand-offs to offshore team. Mandatory work on Thanksgiving and Thanksgiving Weekend and potentially Christmas week/weekend to support clients business needs. Typically there is no PTO allowed during November and December. No remote work options available. Must be onsite.

Mandatory Skills
Provide 24x7 IT support/coordination coverage for the Oracle EBS Fin/Procurement modules (e.g. AP, GL, AR, GL FA, PO, iProc, In