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US | Business Analyst - Senior Business Analyst
Ref No.: 18-04773
Location: Boston, Massachusetts
Start Date: 10/08/2018
Role: Business Analyst ServiceNow (Senior)
Work Location: Boston

Job Description
8+ years BA experience on ServiceNow working on Service and Operations Management (e.g. Incident, Problem, Change, Asset, Config, Event). This individual will be working internal individuals as well as vendors to obtain requirements through interviews, document analysis, surveys, business process descriptions, workflow analysis and use cases. Evaluation of the information from these multiple sources to develop an understanding of the business requirements as well as industry best practices to translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to work a large group or individually.