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Service Now Developer
Ref No.: 18-04179
Location: Wilson / Raleigh, North Carolina
Start Date: 09/19/2018
Position:                   Service Now Developer
Location:                  Wilson / Raleigh, NC
Duration:                 12+Month (High Possibility of extension)
Job Description:
·         Experience in Performance Analytics & Database Integrations (Database, web service)
·         Experience in Service Mappings
·         Experience with Reporting & Dashboards, Service Catalogs, Workflows
·         Extensively worked on workflows and writing script include codes Experience in Installation and configuration of different modules of Service Now as both Administrator and Developer
·         Experience with configuring and implementing Service-Now Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies.
·         Experience in managing, administrating and developing ITSM processes using Service-Now. Worked on end to end analysis, development testing and implementation role out of Service –Now
·         Knowledge on technical implementation of change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting, Discovery and Integrations.
·         Experience with web technologies (XML, HTML, JavaScript, AJAX and CSS) and of working in a SaaS environment.
·         Expert on HTML, Used for design web page with form submission using html 4 and html 5 controls, form validation with html 5 controls and I frames.
·         Expertise on CSS, used for design web pages with mobile compatibility.
·         Experience with infrastructure and application discovery tools such as Client DDM, BMC ADDM, and Service-Now discovery. Strong understanding of Event Management and prior experience with integration with Monitoring solutions.
·         Experience with enabling Incident Management process improvements with ServiceNow especially as integrated with the CMDB, ServiceNow Discovery, and CA Spectrum.
·         Experience with JavaScript, Used to validate forms and calculation in web page, interacting with API calls using Ajax with different methods like POST,GET, DELETE.
·         Experience with configuring and customizing all aspect of Service-Now such as UI Actions, UI Policy, UI Pages, Business Rules, Client Scripts, Include Scripts, Catalog Client Scripts, Catalog UI Polices, Email Scripts, Scripted Web Services, Rest and SOAP web services.
·         Experience with Service-Now development including JavaScript coding, style sheets, jQuery, Glide Stack, Jelly Scripts along with the database relationships before and after business rules.
·         Experience with jQuery Used to validate forms and calculation in web page, used in some action like  sliders, news scroll and navigation
·         Hands on experience with Lightweight Directory Access Protocol (LDAP) which is used for user data population, User authentication and a brief knowledge on LDAP directory to streamline the user log in process and to automate the creation of user and assigning them the roles.
·         Excellent Interpersonal skills, communication skills, documentation skills, problem solving ability, analytical and programming skills in high speed, quality conscious and multitasked environment.
Should have worked on below ServiceNow modules
·         Workflows(Mandatory)
·         Client scripts(Mandatory)
·         Script include(Mandatory)
·         Business rules(Mandatory)
·         Reporting(Preferred)
·         Discovery(Mandatory)
·         Debugging codes(Mandatory)
·         UI policies(Mandatory)
·         UI Action(Mandatory)
·         Context Menu updates (Preferred)
·         Catalog items(Mandatory)
·         ITSM Activities(Mandatory)
·         Integrations(Mandatory)
·         Database Views(Preferred)