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US | Programmer/Developer-Developer / Software Engineer
Ref No.: 18-04116
Location: Universal City, California
Start Date: 09/03/2018
Role: MSP/ServiceNow Engineer
Work Location: Los Angeles, CA


Job Description
MSP:

• Broad IT experience of 7-8 years working within a large enterprise on implementation initiatives
• Minimum 4 years of experience in configuring ServiceNow which involves various modules, 3rd party integrations, MSP architect, or MSP offering development
• Strong understanding of the value of MSPs and their business models
• Strong technical knowledge of ServiceNow modules like Incident, Change, Problem, Request, CMDB, Asset Mgmt., Service Portal
• Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services
• Very good verbal and written English communication skills
• Effective time management, team handling and organizational skills Responsibilities
• Prepare overall architecture for ITSM implementation using ServiceNow
• Develop solutions in ServiceNow, prepare estimates and work on Proof of Concept
• Understand functional, technical, and business requirements and then turn those requirements into a successful implementation.
• ServiceNow administration, ServiceNow Implementation Specialist certification is plus.