Previous Job
Salesforce Administrator
Ref No.: 18-04059
Location: Dallas, Texas
Start Date: 09/17/2018
 Position:              Salesforce Administrator 
Location:             Dallas, TX
Duration:             6+ months
  • Perform day-to-day administrative tasks, such as customizing and implementing profiles, permission sets, roles, security settings, rules, dashboards, reports, etc.
  • Interface with end users to understand feature requirements and/or address support issues; work collaboratively with Finance, Salesforce team on more complex requests and issues.
  • Maintain and enhance visual layouts, clicklinks, integrations, workflow rules and business logic to enhance business processes and improve user experience.
  • Create documentation, maintain standardization and proactively seek ways to continuously improve processes & procedures.
  • Develop, launch and manage in-depth dashboards and reports for all team functions at both management and individual levels.
  • Remain current on FinancialForce best practices and technologies and advise accordingly.
  • Resolve issues with FinancialForce and related applications; work with Salesforce team to troubleshoot issues 
  • Communicate system changes to management team; manage new releases and system changes; roll out new features without interruption to users.
  • Maintain 'System, Security and Integrity' - design, create and maintain multiple user setup, roles, profiles and hierarchies; grant/remove and maintain user licenses; maintain security including sharing rules and security levels; map hierarchies and reassign records in response to personnel changes.
  • Monitor application storage usage and archiving data as needed.
  • Serve as a subject matter expert (SME) for FinancialForce applications.
  • Develop and deliver training sessions for existing or new users/groups on an ongoing basis; create and update training materials.
  • administration experience required 
  • Knowledge of core financial areas with ability to translate business requirements into technical solutions.
  • Proven experience documenting and analyzing processes. 
  • Excellent verbal and written communication skills.
  • Advanced Microsoft Excel skills. 
  • Ability to communicate effectively, interpersonally, on a regular basis with individuals at different levels and cultural backgrounds within the organization.
  • Experience with FinancialForce
  • Bachelor's degree in Business or Technology related field.